Privacy Policy

Welcome to GymBuk. We respect your privacy and are committed to protecting the personal data of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gymbuk.trishaki.com or use our GymBuk Owner application.

1. Information We Collect

We may collect information about you in a variety of ways when you use our application or website. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and gym details that you voluntarily give to us when you register or when you choose to participate in various activities related to the Application.
• Financial Data: Financial information required to process subscriptions, payments, and invoices. Note that we do not store raw credit card details on our servers; they are handled by our secure payment processors.
• Member Data: Information you input into the system regarding your gym members, including their names, contact details, attendance, and fitness metrics. You are responsible for ensuring you have the right to collect and process this data.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you to:

• Create and manage your gym owner account.
• Provide secure login features (e.g., OTP via MSG91).
• Generate invoices and share them via WhatsApp.
• Process transactions and send related information.
• Monitor and analyze usage and trends to improve your experience.
• Respond to customer service requests and support needs.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, SMS delivery (like MSG91), and customer service.

4. Data Security

We use administrative, technical, and physical security measures (including Google Firebase secure architecture) to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Advertising and Analytics

We may use third-party technologies, such as Firebase Analytics, to track and analyze usage and volume statistical information from our users to improve our application and website performance. These third-party services may use cookies and other tracking technologies to gather data regarding your interactions.

6. Account and Data Deletion

You have the right to request the complete deletion of your GymBuk Owner account and all associated data. To request data deletion, please follow these steps:

• Send an email to info@trishaki.com with the subject line "Account Deletion Request".
• Include your registered Gym Name and the Phone Number associated with your account in the email.

Upon receiving your request, we will verify your identity and permanently delete your account, gym records, member data, and financial data from our active databases within 30 days. Please note that we may retain certain financial or transaction records if required by law for tax or legal compliance purposes.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

GymBuk Support
Email: support@trishaki.com
Website: gymbuk.trishaki.com